Frequently Asked Questions

No referral is required to see a physiotherapist privately.

A referral is required for:

  • Medicare EPC (Chronic Disease Management)
  • TAC
  • Worksafe
  • NDIS (plan-managed or agency-managed)

If you’re unsure, feel free to get in touch before booking.

Physiotherapy may help with a wide range of musculoskeletal conditions, including:

  • Neck and back pain
  • Joint and muscle injuries
  • Postural or movement-related pain
  • Work and transport-related injuries
  • Rehabilitation following injury or surgery

Treatment is tailored following an individual assessment.

Your initial appointment involves:

  • A discussion of your symptoms and medical history
  • A physical assessment
  • Explanation of findings
  • Development of an individual treatment plan

Where appropriate, treatment may begin during the first session.

Yes. Medicare EPC (Chronic Disease Management) physiotherapy appointments are available with a valid GP referral.

Medicare rebates apply, and any out-of-pocket costs will be discussed at the time of booking.

Yes. TAC physiotherapy appointments are available for approved claims.

If you have been involved in a transport accident and are unsure about your claim status, please contact us prior to your appointment.

Yes. WorkSafe physiotherapy appointments are available for approved claims.

A valid WorkSafe claim number and medical certificate are required prior to or at your first appointment.

Yes. Physiotherapy services are available for NDIS self-managed and plan-managed participants.

Please contact the clinic prior to booking to confirm funding arrangements.

Appointment lengths vary depending on the type of consultation.

  • Most appointments are 30–45 minutes.
  • Specific durations can be discussed at the time of booking.

Wear comfortable clothing that allows movement and access to the area being treated. You may be asked to change or adjust clothing during the assessment.

As this is a home-based clinic, accessibility may be limited. Please contact us prior to booking if you have specific access requirements so we can discuss suitability.

Fees vary depending on appointment type and funding source. A full fee list is available on request or at the time of booking.

Yes. Private health rebates can be claimed through most health funds. The rebate amount depends on your level of cover.

If you need to cancel or reschedule, please provide at least 24 hours’ notice. Late cancellations or non-attendance may incur a fee. Please refer to the Cancellation Policy for more details.

Appointments can be booked:

  • By contacting the clinic directly

If you’re unsure which appointment type to book, please get in touch.

Vector Physiotherapy is a home-based physiotherapy clinic located in Ringwood, Victoria.